Setting Up Parallel 2x Client

To set up the Parallel 2x client on your Emerson-managed machine, follow these steps.

First, enter your Emerson credentials (firstname_lastname), an optional Friendly Name and click Add. This will allow you to access the various applications available through the Parallel 2x client.

Next, click the drop down next to User Account and select Add User Account. In the Add Workspace pane, only type: to see the following options.

Open up the application and click Workspaces at the top of the screen, then click Add Workspace. Click Get next to Microsoft Remote Desktop to install the application.

If you are using a Mac, search for Microsoft Remote Desktop in the search bar in the upper left-hand corner of the screen. Please connect to the Emerson VPN before starting the install.

Once installed, open up Microsoft Remote Desktop via your Dock or Launchpad. The remote applications should then pop up in a new window, including apps like Avaya Agent Desktop and Internet Explorer.

To add a new workspace, click “Add” on the next screen and the new Workspace will appear. Click the drop down next to User Account and select “Add User Account.” Enter your Emerson credentials, an optional “Friendly Name” and click “Add.”

If you are installing this on an Emerson-managed machine yourself, you will require either Administrator privileges or assistance from a Help Desk technician.

For this install, if you are accessing Microsoft Remote Desktop from off-campus, make sure to connect to the VPN first. This is a simple step that ensures your connection is secure and reliable.

By following these steps, you should be able to set up the Parallel 2x client on your Emerson-managed machine and access the various applications available through this tool. If you have any issues or concerns, please don’t hesitate to reach out to the Help Desk for assistance.